Human Resources Manager – West and Central Africa

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Human Resources Manager - West and Central Africa


Description du poste

EngenderHealth envisions a gender-equal world where all people achieve their sexual and reproductive health and rights. We believe this is essential for ensuring all people can achieve their full potential. To achieve this vision, we implement high-quality, gender-equitable programs that advance sexual and reproductive health and rights.

The Manager of Human Resources (HR), will deliver a client-focused working partnership to ensure the appropriate HR management support in the West and Central African (WCA) countries. Working collaboratively with the Country leads of all the WCA countries, the HR Manager will have responsibility for all aspects of human resources for the region. They will support the effective implementation of HR policies and practices in line with EngenderHealth standards including recruitment process, employee on-boarding, maintaining competitive compensation structures, administering local benefits programs in compliance with country requirements, and updating the Human Resources Policy and Procedure Handbooks, staff development and separations. The incumbent will ensure the Country Program/Projects complies with HR administrative and reporting requirements. The incumbent will also be responsible for working with the country program management and staff on employee relations and performance management issues and leading other HR initiatives as well as HR reporting and analysis.

Recruitment and Talent Management
Manage the full-cycle recruitment process for regular, temporary staff and interns as applicable for assigned positions and when needed
Schedule, organize and manage the recruitment and selection process, i.e. obtain approvals, post adverts, source, screen candidates, schedule interviews, and maintain a pool of potential candidates
Support in the hiring and management of project staff and ensures all contractual agreements with consultants are in line with the local laws and EngenderHealth practices
Work closely with hiring managers to finalize requisitions, develop recruitment strategies to identify and present the hiring managers with a short-list of candidates for interviews
Research, attract, screen, and refer top talent by utilizing innovative selection tools to build the screened pipeline of candidates in EngenderHealth’s key areas
Support in the creation of job descriptions, and role profiles based on the position and organization requirements
Negotiate salaries with recommended candidates
Conducts reference and background checks for recommended candidates
Partner with internal clients to assist in the selection of recruitment and staffing firms and other vendors as needed
Onboarding and Offboarding
Coordinate the new employee orientation schedules in partnership with other departments and conducts the HR presentation for new hires
Manage off-boarding process including conducting exit interviews for departing staff members and facilitating the full and final payment to outgoing staff
Employee Relations/Performance Review
Guide staff with Performance Evaluation Process and Performance Improvement process
Provide specialist advice and guidance to the project managers and staff on performance and employee relations issues
Improve manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solutions; coaching and counseling managers and employees
Provide training and assistance with staff performance evaluations
Human Resources Policy Administration & Compliance
Implement, maintain, and update human resources policies and procedures in line with EngenderHealth office policies, donor requirements, and local labor laws
Manage and ensure HR records and files are updated in a timely accurate manner safeguarding confidential information and compliant with local labor laws. These should include contracts, probation period completion, files/records on health /life insurance, pension scheme, work permits, statutory issues and regulations, holidays, etc. Monitor, and update staff information in ABRA
Provide guidance to project staff on disciplinary, grievances, harassment, and discrimination issues and manage investigations in conjunction with Country Representative
Compensation and Benefits Administration
Conduct salary and benefits review - gather and analyze market data i.e., benefits pack and salary levels
Administer staff vacation, sick leave, absences levels, maternity leave, and flexible working requests among others manually and through the Dovico software system
Manage all medical insurance health and life insurance policies including staff medical/health issues timely health and life insurance premium payments authorizations
Ensure the efficient administration of staff medical coverage with the insurer for new employees and the removal of terminated employees
Liaise with legal counsel on various HR legal issues
Review and assist in the revision of country office travel policies in line with local practice, donor requirements, and EngenderHealth policies.
Comply with legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions
Answer all staff questions/ work as subject matter expert regarding HR policies and procedures
Updates job knowledge by reading professional publications, maintaining professional networks
Provide HR-related support during program expansion and scale down.
Work closely with the Director, International HR to support HR Operations in other countries, as required
Other comparable duties may be assigned to this position from time to time, in general support of EngenderHealth activities

Profil du poste

Master’s in Business or Human Resources Management or a related field preferred
A minimum of 7 years of relevant HR experience including recruitment, compensation, employee relations, HR administration, performance management, and staff development, preferably in an international NGO
Ability to communicate and work in English and French is required
Project management skills – able to plan effectively, manage multiple priorities, and have attention to detail
Excellent computer skills particularly windows, and Microsoft office applications required
Experience using an HR Information system desired
Willingness to travel to field offices
Committed to EngenderHealth’s core organizational values of reflection, inclusion, integrity, respect, and transformation
Creative, responsible, and responsive strategist
Excellent communications skills, including oral, written, and presentation skills
Strong personnel management and supervisory skills
Energetic and enthusiastic approach to work
Self-starter with the ability to thrive in a fast-paced, dynamic environment
Ability to deliver training and development programs when requested
Proven experience and ability to effectively manage a varied workload, working tight deadlines and schedules
Deliver results through effective planning and organizing of work demonstrated by the ability to prioritize on time and workload even when under pressure
A good team member and ability to conduct training
The above statements describe the general nature and level of work being performed by the person(s) assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities as needed and assigned.

EngenderHealth provides equal employment opportunities (EEO) to all employees and applicants for employment, without regard to race, creed, ancestry, citizenship, religion, color, gender, gender identity, gender expression, age, national origin, political belief, sexual orientation, genetic information, status as a survivor of domestic violence, marital status, pregnancy status, disability or any other protected characteristic or status under applicable federal, state and local laws.

EngenderHealth complies with applicable federal, state, and local laws governing non-disnondiscrimination in employment in every location in the United States in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EngenderHealth is committed to safeguarding all people, particularly children, vulnerable adults, and beneficiaries of assistance from any harm that may be caused due to contact with EngenderHealth. This includes harm arising from the conduct of staff, associates, and partners, and the design and implementation of programs and activities.

Dossiers de candidature

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